At Camomila Botanicals (OPC) Pvt Ltd, we aim to deliver your orders safely and on time.
Please read our shipping charges and delivery policy below.

1. Shipping Coverage

We currently ship orders across India. Delivery timelines may vary based on your location and courier partner availability.

2. Shipping Charges

Standard shipping charges:
Shipping charges, if applicable, will be calculated at checkout based on your delivery location, order weight, and courier partner.

Free shipping offers:
Free shipping may be offered on selected products or for orders above a specified value. Such offers will be clearly mentioned on the website and may change without prior notice.

3. Order Processing Time

Orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

Metro and tier-1 cities: 3–5 business days
Other locations: 5–8 business days

Delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS to help you monitor your delivery status.

6. Delayed or Undelivered Orders

While we work closely with reliable courier partners, Camomila Botanicals (OPC) Pvt Ltd is not responsible for delays caused by third-party logistics providers.
However, we will assist you in resolving any delivery issues to the best of our ability.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate.

If a delivery fails due to an incorrect address or customer unavailability, re-shipping charges may apply.

8. Damaged Packages

If your package appears damaged upon delivery, please record an unboxing video and report the issue within 48 hours by emailing us at:

feedback@camomilabeverages.com

9. Policy Updates

Camomila Botanicals (OPC) Pvt Ltd reserves the right to update or modify this shipping policy at any time without prior notice.